FAQ

A: Simply browse our collections, add your favourite items to the cart, and proceed to checkout. Once your payment is confirmed, your order will be processed immediately.

A: Orders can be modified or cancelled within 12 hours of placement. Please contact us as soon as possible at support@zenvihome.com.

A: ZenviHome ships to multiple countries worldwide. Shipping availability and delivery time may vary by location.

A:

• Processing time: 1–3 business days
  
• Delivery time: 7–15 business days (depending on destination)

A: Yes. Once your order is shipped, you’ll receive a tracking number via email.

A: You may request a return within 7 days of receiving your item. Products must be unused and in their original packaging.

A: Contact our support team with your order number and reason for return. Approved refunds are processed within 5–7 business days.

A: You can reach us at support@zenvihome.com.

Our support hours are Monday – Friday, 9 AM – 6 PM.

A: We aim to respond to all enquiries within 24 hours.